Critical Issues in Team leadership and understanding people’s management:
Bull Capital’s Team Leadership and Understanding People’s Management course will guide participant on how to lead a team and manage people.
This course deals with building up a team leader and how to manage people. Participants will learn how to utilize people’s management skills required so as to lead successfully; managing high performing teams, resolving conflict and problem solving and overseeing team goal setting.
This course will make participants to know how to balance wider organizational and clients demand with the needs of their team, alongside the skills and the ability to manage operational pressures.
This training is designed for Team leaders, supervisors, Admin officers, HR Personnel, Secretaries and all experts in both the private and public sectors.
The training is prepared in such a way that, every participant will be able to assimilate what is been lectured and at the end of the training, a copy of the training materials shall be given to all participants.
Day one
Understanding your role as a Team leader
Manager or Leader
Understanding the nature of change
Self-sensitivity
Model for Implementing Change
Outcome Orientation and Effective usage of time
Identifying team roles
Setting personal and team objectives.
Model for effective usage of Delegation
Day Two
Conflict Management, Communication and Influence
Communication channels and Excellent listening skills
Building a rapport
Motivation and reward
Keys to Personal Influence
Assertively Managing of conflict
Building and Sharing a vision for the team
